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FAQ - Frequently Asked Questions

Frequently Asked Questions - 168SCTC Chinese Truck Parts

Find answers to the most common questions about sourcing Chinese truck and heavy machinery spare parts from 168SCTC (SINO CHOICE Import and Export Co., Ltd.).

General Questions

What brands of truck parts does 168SCTC supply?

168SCTC supplies spare parts for all major Chinese truck and heavy vehicle brands, including: SINOTRUK / HOWO, SHACMAN (Shaanxi), FAW Jiefang, CAMC (Anhui Hualing), BEIBEN (North Benz / Volvo-based), FOTON / AUMAN, DONGFENG / DFAC, XCMG, SDLG, SHANTUI, FOTONLOVOL (construction machinery), YUTONG, KINGLONG (buses), CUMMINS China, and WEICHAI engines.

Where is 168SCTC located?

Our main office and warehouse operations are located at No. 99, Huaiyin District, Jinan City, Shandong Province, China. Jinan is a major hub for Chinese truck manufacturing and spare parts distribution. We also have 117 chain stores across China to source parts quickly from across the country.

How many years has 168SCTC been in business?

SCTC Spare Parts Group has been operating in the Chinese truck parts export industry for many years, building a trusted network of over 2,000 verified Chinese manufacturers and suppliers. Our deep market connections allow us to source rare and hard-to-find parts quickly.

Which countries does 168SCTC export to?

We currently export to 27+ countries worldwide, with a strong presence in: Africa (Nigeria, Kenya, Tanzania, Ethiopia, South Africa), Southeast Asia (Cambodia, Myanmar, Vietnam, Thailand), Central Asia (Kazakhstan, Uzbekistan, Turkmenistan), the Middle East, South America, and Eastern Europe.

Products and Quality

What quality grades of parts does 168SCTC offer?

We offer multiple quality tiers to match your budget and requirements:

  • OEM (Original Equipment Manufacturer): Genuine parts sourced directly from truck manufacturers
  • OE-Equivalent / First-line brand: High-quality aftermarket parts from reputable Chinese brands meeting OEM specifications
  • Standard Aftermarket: Cost-effective alternatives suitable for non-critical applications

Can 168SCTC provide a parts catalogue for my specific truck model?

Yes! We offer VIN-number specific parts catalogues. If you provide us with your truck's VIN number, we can create a customized parts catalogue with exact part numbers and specifications for your vehicle. This eliminates ordering errors and ensures parts compatibility. This service is provided free of charge for qualified customers.

How many SKUs (part numbers) does 168SCTC stock?

Our product database contains over 580,000 individual SKUs covering engine parts, gearboxes, axles, braking systems, electrical components, cabin parts, suspension, hydraulics, and more. If you need a specific part not listed on our website, contact us - our network can source most Chinese truck parts quickly.

What are the most commonly exported HOWO truck parts?

The most frequently ordered HOWO / SINOTRUK parts from African and Asian markets include:

  • Engine parts: pistons, liners, gaskets, fuel injectors, turbochargers (WD615, WD10, MC11, MC13 engines)
  • Gearbox: HW19710, HW13710 synchronizer rings, gear shafts, bearings
  • Rear axle: HC16, HC13 differential assemblies, wheel hubs
  • Braking: brake drums, brake pads, air valves
  • Cabin: door handles, glass, seats, dashboard components
  • Electrical: alternators, starters, sensors, harness

Ordering and Shipping

What is the minimum order quantity (MOQ)?

We accept orders of all sizes - from single parts to full container loads. For new customers, we offer $500 worth of spare parts FREE on your first order to help you evaluate our quality and service with zero risk.

How long does shipping take?

Shipping times depend on your location and the shipping method:

  • Air freight: 5-10 business days to most destinations
  • Sea freight (LCL): 15-45 days depending on destination
  • Sea freight (FCL container): 15-40 days depending on destination
  • Express (DHL/FedEx/UPS): 3-7 business days for urgent parts

What payment methods do you accept?

We accept: T/T (Bank Wire Transfer), L/C (Letter of Credit), Western Union, PayPal (for small orders), and Alibaba Trade Assurance for secure transactions. Contact us to discuss the best payment option for your order size.

How can I verify part compatibility before ordering?

You can verify compatibility by: (1) Providing us with the OEM part number, (2) Sharing your VIN number for exact vehicle identification, (3) Sending photos or dimensions of the part you need. We also offer a local translator hire service - we can work with your local mechanic or translator to identify the exact parts needed.

Contact and Support

How can I contact 168SCTC?

You can reach us through multiple channels:

  • Phone / WhatsApp: +86 162 1531 5999
  • Email: Sctc99@qq.com
  • Website: www.168sctc.com
  • Address: No. 99, Huaiyin District, Jinan City, Shandong Province, China

Does 168SCTC offer warehouse management support?

Yes! We provide barcode and QR code sticker systems for inventory management. Each part can be labeled with a scannable code so you can use a simple barcode scanner to track inflow and outflow of parts in your warehouse. This is especially useful for fleet operators and workshop managers.